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For eBusiness & Channel Strategy Professionals

Commerce Technology Vendor Catalog

Tools And Technology: The Retail eCommerce Playbook

April 17, 2017

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This is the Tools And Technology report in The Retail eCommerce Playbook For 2018.

Why Read This Report

This report helps eBusiness professionals understand the landscape of vendors across 50 different technology categories that span marketing, merchandising, customer service, fulfillment, back-office platforms, and mobile. Understanding who's who in the market is critical for eBusiness teams as they start to shortlist solutions for a vendor selection process and subsequent requests for information (RFIs) and requests for proposal (RFPs). This report identifies more than 200 vendors and provides insights into the broad vendor landscape. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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