Trends Report

Consultancies Are Reinventing Their Service Model For AI

Insights From The Forrester Wave™ Evaluations Of AI Consultancies

December 19th, 2019
Achim Granzen, null
Achim Granzen
With contributors:
Frederic Giron , Gene Leganza , Nancy Lin , Chandler Hennig , Bill Nagel


The AI consultancy market is highly dynamic. The research we performed in the course of our Forrester Wave™ evaluations of AI consultancies, both globally and in Asia Pacific, indicates that service providers are evolving their traditional service models to respond to the demand for a multidisciplinary approach for outcome-based design and help customers transform their businesses with AI. This report outlines the characteristics of the new service model we see emerging to meet the challenges firms experience implementing artificial intelligence technologies.

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