Trends Report

Craft Your Business Change Delivery Process For Sustainable Business Agility

August 31st, 2012
Randy Heffner, null
Randy Heffner
With contributors:
Alex Cullen , Henry Peyret , Julian Keenan

Summary

IT's traditional approach to delivering business change is broken. Siloed solution delivery projects struggle to keep up with the pace of business. Agile development, lean software, and business empowerment are valuable and good, but there is a more fundamental issue at work: Traditional IT solution architectures and techniques tend to clash with how businesses change. This report outlines the implementation and operation methods of Forrester's solution for enterprise architects working to establish their future EA method. It describes how Forrester's Business-Centered Enterprise Architecture (BCEA) approach addresses the core issue by reframing solution delivery and architecture around designing for business change.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.