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For Application Development & Delivery Professionals

Crafting A Strategic Plan For Digital Automation

February 15, 2017

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Why Read This Report

The business process management (BPM) landscape is shifting under our feet. The days of massive, long-term projects are fading as quick wins and customer obsession move to the forefront. Firms are shifting their BPM goals from cost reduction to digital transformation. Vendors have responded with solution-focused offerings and low-code development environments. For application development and delivery (AD&D) pros focused on BPM, the time is now to align your approach with your organization's broader customer strategy. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it to include our latest research on strategic planning for BPM.

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Table of Contents

  • Step 1: Establish A Road Map And Funding
  • Step 2: Take Stock Of Existing Process Assets
  • Step 3: Determine And Document Your Strategy
  • What It Means

  • New Goals, Stakeholders, And Metrics Will Define The Future
  • Supplemental Material
  • Related Research Documents

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