Trends Report

Cross-Border eCommerce: The Opportunity For US Online Retailers

International Shipping Solutions Provide A Low-Cost Way To Reach Global Online Shoppers

July 24th, 2015
Zia Daniell Wigder, null
Zia Daniell Wigder
With contributors:
Carrie Johnson , Diana Gold , Laura Glazer

Summary

eCommerce growth rates in many regions of the globe are outpacing eCommerce growth in the US. As a result, eBusiness executives at US online retailers are considering new ways to expand globally. However, building an eCommerce operation in a new market can cost millions. Before making the investment, many retailers test consumer demand and shopping habits by supplementing their existing offering with international shipping, a relatively low-cost, low-risk way to tap into shoppers around the globe. This report helps eBusiness professionals understand what international shipping vendor options they have and what factors they may want to consider when selecting a solution that will meet both their own needs and those of their global audiences.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.