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For CIOs

Delivering Software For Customer Obsession

Build-Or-Buy Is Now Build-Compose-Outsource-Or-Buy

July 1, 2016


Why Read This Report

Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and build-from-scratch is appropriate to create a portfolio of software that supports a customer-obsessed operating model? This report details a modern approach to sourcing software, and details best practices CIOs should adopt when implementing that approach.

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Table of Contents

  • CIOs Misdirect Software Development And Sourcing Efforts
  • Put Customers At The Center Of Software Sourcing Decisions
  • Customer Obsession Also Changes How To Buy Or Build
  • What It Means

  • Development Partnerships Will Replace Software Factories
  • Supplemental Material
  • Related Research Documents

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