Report

Design For Confidence

In Uncertain Times, Your Customers Want Certainty More Than Ever
August 10th, 2020
With Contributors:
Jennifer Wise
Amelia Nickels
and Shayna Neuburg

Summary

Facing the COVID-19 pandemic, customers are battling uncertainty from all corners, needing confidence more than ever. Many companies strive for experiences that are seamless, easy, or beautiful, but few emphasize giving their customers or users confidence

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