Design Teams In 2020: Evolution And Expansion

September 8th, 2020
Jennifer Wise
Amanda Chen
and Shayna Neuburg


This report highlights our top findings and what they mean for design teams in 2021, including how design teams are influencing strategic decisions, scaling design to work more effectively and efficiently, and expanding the scope and impact of their work.

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This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.