Report

Design Your Customer Success Program To Drive Value For Your Business

August 2nd, 2021
With Contributors:
Ben Salamin
and Shayna Neuburg

Summary

This report helps customer success and customer experience (CX) pros develop customer success funding strategies that will pass muster with top executives.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.