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For CIOs

DevOps: The CIO's Guide To Velocity

March 2, 2017

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Why Read This Report

Chief information officers know they need to provide superior and differentiated customer experience (CX), and transitioning their software delivery model to fast, frequent releases is a key success factor. While CIOs may know the destination, many struggle to define the road map; Forrester's customer-obsessed operating model (COOM) guides organizations toward digital excellence. This report applies Forrester's COOM to development and operations (DevOps) and addresses the major stumbling block for CIOs: accepting that they must sacrifice perfection for speed.

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Table of Contents

  • Executives Prioritize CX Yet Fail To Deliver At The Speed Of Business
  • Customer Obsession Requires Velocity; DevOps Delivers It
  • The DevOps Competency Model: Guidance For The Journey
  • What It Means

  • Continuously Evolve DevOps To Transform Your Business
  • Supplemental Material
  • Related Research Documents