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For CIOs

DevOps: The CIO's Guide To Velocity

March 2, 2017


Why Read This Report

Chief information officers know they need to provide superior and differentiated customer experience (CX), and transitioning their software delivery model to fast, frequent releases is a key success factor. While CIOs may know the destination, many struggle to define the road map; Forrester's customer-obsessed operating model (COOM) guides organizations toward digital excellence. This report applies Forrester's COOM to development and operations (DevOps) and addresses the major stumbling block for CIOs: accepting that they must sacrifice perfection for speed.

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Table of Contents

  • Executives Prioritize CX Yet Fail To Deliver At The Speed Of Business
  • Customer Obsession Requires Velocity; DevOps Delivers It
  • The DevOps Competency Model: Guidance For The Journey
  • What It Means

  • Continuously Evolve DevOps To Transform Your Business
  • Supplemental Material
  • Related Research Documents