Trends Report

Digital Experience Priorities In The Next Two Years

A Series Of Executive Conversations On Digital Experiences

April 1st, 2021
With contributors:
Fiona Swerdlow , Alessia Stewart


"When you look forward two years, how will you describe your digital experiences? What is the next leap forward?" This report shares these perspectives from our "Digital Experience Executive Conversations" series, in which Forrester conducted interviews with seasoned digital business and experience executives across industries and geographies. These conversations focused on assessing their company's readiness to anticipate the needs of their customers and serve them proactively. As part of that study, we asked them some baseline questions about the state of their current and planned digital experiences.

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