Best Practice Report

Digitization Leaders Share Robotic Process Automation Best Practices

RPA Shows Value But Can Disrupt Automation Goals

May 2nd, 2016
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
With contributors:
Alex Cullen , Shaun McGovern , Diane Lynch

Summary

Enterprises, in their quest to reduce labor costs, are applying robotic process automation (RPA) technologies. Yet many lack a well-defined set of principles and best practices. This report isolates the most important practices for enterprise architecture (EA) professionals, explores how to prioritize RPA use cases, and provides best practices for process discovery, workforce assessment, and technology management.

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