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For CIOs

Drive Growth With Customer Trust And Build Brand Resilience

Advanced Level: Technology Practices For Cybersecurity And Privacy

January 11, 2021

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This report is part of "Act: Advanced" in The Cybersecurity And Privacy Playbook.

Why Read This Report

When customers trust you, they want to do more business with you. They're also willing to share more personal data with you and, often, to pay a premium for your products and services. This report — the third of three in the technology competency of the cybersecurity and privacy playbook — outlines the technologies that CIOs, CISOs, and other technology leaders should prioritize in the advanced phase to ensure sustained competitive differentiation. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in new attack and response trends.

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Table of Contents

  • Optimize Protections Against Fraud, Cybercrime, And Abuse
  • Four Technology Areas Are Essential To Cybersecurity And Privacy
  • Related Research Documents

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