Drive Shopper Relevance With AI-Driven Digital Commerce Search

Site Search Finally Gets An AI Boost
June 2nd, 2021
With Contributors:
and Taylor Hansen


To provide the best in product findability and consumer convenience, merchants must explore how new relevance tools powered by AI and machine learning (ML) can boost KPIs for engagement, conversion, and loyalty.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.