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For Enterprise Architecture Professionals

EA Metrics That Matter

Benchmarks: The EA Practice Playbook

November 19, 2018

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This is the Benchmarks report in The EA Practice Playbook For 2020.

Why Read This Report

Enterprise architecture (EA) leaders are struggling to define metrics that demonstrate the value delivered by their EA practice. This report lays out the core categories of EA metrics, recommends how to align them with business objectives, and offers a step-by-step process for collecting and using these metrics. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • Choosing The Right KPIs And Metrics Leads To EA Advocacy
  • Effective EA Dashboards Encourage Discussion And Action
  • Recommendations

  • Relevant Metrics Are Accelerators For EA Impact
  • Related Research Documents

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