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For Infrastructure & Operations Professionals

Embrace Business Technologies To Build Your Digital Business

Top Business Technologies To Keep I&O Pros Relevant In China

July 8, 2015

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Why Read This Report

Everything and everyone in China is going digital: customers, channels, and competitors. Infrastructure and operations (I&O) professionals must respond by crafting a business technology (BT) agenda distinct from the traditional IT agenda that will be the foundation of digital business. This report adapts Forrester's global BT blueprint for I&O pros to help I&O leaders in China navigate the complex BT landscape and prioritize their investments. It also provides examples of Chinese firms that are already investing in technologies to win, serve, and retain customers and the benefits they have achieved so far.

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Table of Contents

  • China's Tech Spending Is Shifting From IT To BT
  • Chinese I&O Leaders Need A Focused Business Technology Agenda
  • Get Involved In The Delivery Of Customer Life-Cycle Solutions
  • RECOMMENDATIONS

  • I&O Teams Play A Key Role In Developing The BT Agenda
  • Supplemental Material
  • Related Research Documents