Trends Report

Enable Secure Communications To Protect Data And Privacy

Use Cases For Enterprise Secure Messaging

May 9th, 2018
Heidi Shey, Principal Analyst
Heidi Shey Principal Analyst
With contributors:
Stephanie Balaouras , Elsa Pikulik , Peggy Dostie

Summary

Employee use of consumer-oriented messaging-and-communications apps like WeChat and WhatsApp, in addition to personal devices for making voice calls, is a source of vulnerability and risk for the enterprise. Simply having end-to-end encryption with a consumer-encrypted chat app is insufficient, particularly when it comes to compliance requirements. This report examines security controls available in enterprise offerings for secure messaging and communications, and highlights industry-specific and general-purpose use cases, to help S&R pros protect their data.

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