Save or Share this Report

For Security & Risk Professionals

Enable Secure Communications To Protect Data And Privacy

Use Cases For Enterprise Secure Messaging

May 9, 2018

Primary author headshot

Authors

Why Read This Report

Employee use of consumer-oriented messaging-and-communications apps like WeChat and WhatsApp, in addition to personal devices for making voice calls, is a source of vulnerability and risk for the enterprise. Simply having end-to-end encryption with a consumer-encrypted chat app is insufficient, particularly when it comes to compliance requirements. This report examines security controls available in enterprise offerings for secure messaging and communications, and highlights industry-specific and general-purpose use cases, to help S&R pros protect their data.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • Say What? Phone Calls And Messaging Tools Are Points Of Exposure
  • Consumer Tools And Enterprise Tools Are Not Created Equal
  • Use Cases Determine The Appropriate Solution And Capabilities
  • Recommendations

  • Take Three Steps Toward A Successful Deployment
  • Supplemental Material
  • Related Research Documents

Recommended Research