Trends Report

Enable Secure Communications To Protect Data And Privacy

Use Cases For Enterprise Secure Messaging

May 9th, 2018
With contributors:

Summary

Employee use of consumer-oriented messaging-and-communications apps like WeChat and WhatsApp, in addition to personal devices for making voice calls, is a source of vulnerability and risk for the enterprise. Simply having end-to-end encryption with a consumer-encrypted chat app is insufficient, particularly when it comes to compliance requirements. This report examines security controls available in enterprise offerings for secure messaging and communications, and highlights industry-specific and general-purpose use cases, to help S&R pros protect their data.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.