Trends Report

Enhance Digital Employee Experience With Device-As-A-Service (DaaS)

The Value Of DaaS Lies In Digital EX Improvement, Not Cost Predictability

January 23rd, 2020
With contributors:
Lauren Nelson , Frank Gillett , Tyler Brown , Diane Lynch


Subscriptions are everywhere, and now they’re coming to your corporate PCs. Organizations are increasingly interested in adopting device-as-a-service (DaaS) to shift employee device purchasing from a one-time fixed cost to a continuous operating expenditure. While DaaS does save money, it’s more than just a financial exercise — organizations can use DaaS to improve digital employee experience (EX). This report examines the current state of the DaaS market and offers infrastructure and operations (I&O) professionals a set of best practices for determining whether DaaS makes sense for their organization.

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