European Mobile Forecast: 2008 To 2013

March 14th, 2008

Pete Nuthall

With contributors:

Michelle de Lussanet , Lauriane Camus

Summary

2007 saw mobile operators upgrading their 3G networks to 3.5G. At the same time, mobile operators started to introduce flat-rate mobile Internet access on a wider scale. To see if consumers will sign up for these services, we updated our Western European mobile user forecast. To do this, we interviewed mobile operators and vendors about the state of the market and analyzed consumer data. 3G will take the lead over GSM-only and GPRS phones in 2010. By the end of 2013, one-quarter of mobile phone users will have 3.5G-capable device. By that time, we expect 38% of mobile subscribers to use mobile Internet services at least once per month.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.