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For Application Development & Delivery Professionals

Five Steps To Craft Your Road Map To BPM Excellence

January 28, 2016

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  • By Clay Richardson
  • with Alex Cullen,
  • Shaun McGovern,
  • Diane Lynch

Why Read This Report

This report outlines the road map stage of Forrester's research around building and managing enterprisewide business process management (BPM) programs. For those chartering a BPM effort, aligning the program with organizational strategy and business outcomes will help ensure that the program doesn't falter as it encounters the inevitable political challenges on the journey ahead. This report helps application development and delivery (AD&D) pros and business process management leaders coordinate the effort across different stakeholders, incorporating the latest BPM thinking, methods, and techniques.

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Table of Contents

  • Design The Process Change Road Map Around Customer Strategy
  • Step 1: Link The BPM Program Road Map To Business Outcomes
  • Step 2: Motivate The Culture To Embrace Constant Change
  • Step 3: Align Project Road Maps To The BPM Program Charter
  • Step 4: Establish A Comprehensive Baseline Understanding
  • Step 5: Implement The Change And Measure The Results
  • Recommendations

  • Assess Strategy And Engage To Create Your BPM Road Map
  • Related Research Documents