Five Steps To Improve The IT Financial Management Maturity Of Your I&O Organization

October 5th, 2011
With contributors:
Doug Washburn, Lindsey Kempton


Despite the IT infrastructure and operations (I&O) budget traditionally representing 70% of total IT spending and overall IT expenditure becoming a greater percentage over overall corporate spend, I&O executives have yet to embrace IT financial management. Not only is this to the detriment of I&O running a "tight ship" with its stewardship of the business's resources, there are potentially negative consequences from not justifying I&O's value, such as punitive outsourcing. It's time for I&O execs to stop making excuses. Your business expects — and depends — on your ability to make sound investment decisions. To do this, fully divest yourself from day-to-day operations, invest in IT financial management tools, and enlist the help from key direct reports and finance.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use costumer obsession to accelerate growth. That means empowering you to put the costumer at the center of everything you do: your leadership strategy, and operations. Becoming a costumer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.