Forecast Report

Forrester Data Mobile Payments Forecast, 2016 To 2021 (US)

ForecastView Spreadsheet

July 18th, 2016

Summary

This forecast, made exclusively available for ForecastView clients, sizes and forecasts the transaction value of mobile payments in the US. As consumers further integrate mobile into everyday aspects of living and working, merchants are increasingly looking for ways to attract customers, boost transactions, and improve the existing customer experience. Today, mobile commerce functionality involves more than just delivering products from the warehouse to the customer's home. While all forms of digital payment still lag behind paper and physical charge cards, overall mobile payments will grow at a 20.3% compound annual growth rate (CAGR) through 2021.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.