Report

Forrester Infographic: Deliver Better Banking Experiences To Retain Indian Customers

January 31st, 2020
With Contributors:
Merlina McGovern
Sukriti Dangi
and Bill Nagel

Summary

In May 2019, Forrester surveyed 2,988 metropolitan Indian online adults to understand their expectations when interacting with Indian financial services firms. This report helps digital banking leaders understand what motivates customers to be loyal and n

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