Report

Forrester Infographic: State Of Consumer Authentication 2020

January 27th, 2021
With Contributors:
Benjamin Corey
and Peggy Dostie

Summary

Customers' sentiment about consumer authentication plays a significant role in how S&R, marketing, and CX professionals select the authentication measures and technologies that provide adequate security and low customer friction and that require minimal d

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.