Save or Share this Report

For Application Development & Delivery Professionals

Forrester's Unified Communications Road Map Planning Assessment

April 27, 2011

Primary author headshot


Why Read This Report

Due to the disparate nature of unified communications components (voice, video, IM, conferencing), enterprises quite frequently lack the process to develop a comprehensive UC road map. The industry is evolving toward more unified "suites" of capabilities that reduce management costs and improve the user experience. These are the main benefits of UC, but they can easily get compromised if there is a fractured process to plan the road map. Utilizing this UC road map planning assessment will help enterprises bring together all the right stakeholders for planning, implementing, and deploying UC.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Recommended Research