Report

Forrester's Moments Index

Quantify Your Customer Engagement To Optimize Your Digital Experience Portfolio
October 17th, 2019
With Contributors:
Adrian Chapman
Erin Sellers
and Rachel Birrell

Summary

Consumers are more connected than ever, but brands lack a nuanced understanding of how their consumers use digital experiences. As a result, they struggle to prioritize designing, building, and maintaining digital experiences in an increasingly complex en

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