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Forrsights: Mobility Dominates Enterprise Telecom Trends In 2011

July 22, 2011

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Why Read This Report

2011 presents vendors and service providers with a variety of opportunities to address emerging trends in the enterprise mobility and telecommunications market. In results from Forrester's Forrsights Networks And Telecommunications Survey, Q1 2011, more than 2,000 IT and technology decision-makers in North America and Europe highlight the critical priority of providing mobility support. Key corporate mobility initiatives include supporting more smartphones, tablets, and other connected mobile devices for employees, deploying more mobile applications, and establishing mobility policies. In addition to mobility initiatives, there are emerging technology opportunities for vendors including unified communications (UC), video services, and machine-to-machine (M2M) solutions. Along with growing investment in these priorities, enterprises are increasingly requiring service delivery via as-a-service, cloud-based, and pay-as-you-go pricing and engagement models.

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  • Challenges Must Be Addressed To Drive The Next Wave Of M2M Deployment
  • Demand Emerges For As-A-Service And Managed Service Delivery Models

Table of Contents

  • Corporations Are Prioritizing New Communication Technologies
  • Mobility Initiatives Remain A Key Focus For Many Enterprises
  • Corporate Interest In Emerging Telecom Services Creates Vendor Opportunity
  • Interest In New Pricing And Engagement Models For Comms Services Grows
  • RECOMMENDATIONS

  • Corporate Adoption Of New Technologies Drives Vendor Opportunities
  • Supplemental Material
  • Related Research Documents

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