Best Practice Report

Four Steps To Build A Best-Practice Business Architecture Roadmap

April 28th, 2020
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
With contributors:
Gene Leganza , Audrey Hecht , Rachel Birrell

Summary

As firms become customer obsessed, an effective business architecture (BA) practice becomes essential. However, too often, business-focused enterprise architecture (EA) professionals struggle to create a clear identity for the value they deliver. To succeed, BA leaders must clarify their mission and value and develop a roadmap to deliver value. This report describes how to define a roadmap to overcome common impediments to high-impact BA. Forrester reviews and revises this report periodically for continued relevance and accuracy. We are updating it now to reflect our latest research on the evolving role of business architects in firms with maturing customer-driven planning processes.

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