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For CIOs

Four Technology Priorities For US Healthcare Providers

Providers Must Close Gaps In Customer Insight And Engagement

August 14, 2017

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  • By Kate McCarthy
  • with Alex Cullen,
  • Alex Kramer,
  • Matthew Flug,
  • Sam Bartlett

Why Read This Report

Regulatory upheaval is ongoing, but it does not change the imperative for providers to deliver on their promise to improve the cost/quality paradigm as they shift to value-based care. As business technologies evolve, healthcare provider CIOs must work with their payer partners to close critical insights gaps that their electronic health records (EHRs) leave exposed and deliver better, lower-cost, insights-driven care. Forrester reviews and revises this report periodically for continued relevance and accuracy.

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Table of Contents

  • Healthcare Must Connect Fragmented Ecosystem To Engage Customers
  • Four Imperatives For Provider Technology Management
  • What It Means

  • Regulatory Uncertainty Doesn't Slow Necessity For Digital Engagement
  • Supplemental Material
  • Related Research Documents