Regulatory upheaval is ongoing, but it does not change the imperative for providers to deliver on their promise to improve the cost/quality paradigm as they shift to value-based care. As business technologies evolve, healthcare provider CIOs must work with their payer partners to close critical insights gaps that their electronic health records (EHRs) leave exposed and deliver better, lower-cost, insights-driven care. Forrester reviews and revises this report periodically for continued relevance and accuracy.