Trends Report

Four Ways Connected Devices Improve Patient Care

How Mobile And Connected Devices Help To Reshape The Healthcare Customer Experience

December 11th, 2014
J. P. Gownder, Vice President, Principal Analyst
J. P. Gownder Vice President, Principal Analyst
With contributors:
Andrew Hewitt , Christopher Voce , Skip Snow , Julie Ask

Summary

Systemic changes to the healthcare system are creating new challenges — and emerging technology is opening the door to new strategies to meet them. Busy doctors spend too much time on electronic health record (EHR) data entry and too little time with patients. The Affordable Care Act encodes policies designed to decrease costs while improving patients' health outcomes. I&O leaders at healthcare companies have an opportunity to contribute to solving these problems. Specifically, I&O can support new patient care strategies by complementing them with innovative connected devices — tablets, smartphones, wearables, ingestibles — for use by clinicians and patients. This report lays out a framework with four scenarios in which connected devices can significantly improve patient care.

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