Trends Report

Fuse Business Acceleration Technologies To Optimize User Experiences

Deliver Blazing-Fast Web, Mobile-Native, And Hybrid Applications

May 8th, 2013
With contributors:
Laura Koetzle , Eric Chi

Summary

Over the past decade, infrastructure and operations (I&O) teams have focused large amounts of resources on making their customer-facing websites blazingly fast because website experience had a direct correlation to customer satisfaction and revenue. The introduction of cloud, virtualization, and mobility has expanded the number of types of revenue-producing applications, which means that I&O teams need to optimize a much broader set of user experiences. The new business environment has narrowed the period between change; data, users, and applications are in constant motion; personal and business resources are no longer separate; and now there are mobile, web, traditional, and hybrid applications traversing the network. Thus, providing a network that can handle all of these elements is extremely complex. This report focuses on the networking technologies available to meet this challenge — principally application delivery controllers (ADCs), content delivery networks (CDNs), front-end optimizers (FEOs), load balancing, security services, and wide area network (WAN) optimization — and the best ways to deploy them to optimize the user experience.

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