Trends Report

Gauge Your RPA Maturity

February 21st, 2019
With contributors:
Glenn O'Donnell , Amanda Lipson , Diane Lynch

Summary

The search for rapid digitization has pushed robotic process automation (RPA) to a prominent position in automation strategies. To help infrastructure and operations (I&O) professionals evaluate their preparedness to drive RPA and advancing automations, this framework uses 20 criteria to determine their organization's maturity level — beginner, intermediate, or advanced.

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