Report

Get Better Results — Virtual Agents Are Key To Improving Site Search

December 1st, 2015
With Contributors:
Patti Freeman Evans
Anjali Yakkundi
Rebecca Katz
and Laura Glazer

Summary

As technology has become increasingly sophisticated, consumer search expectations and behaviors have evolved. Unfortunately, traditional site search technology has failed to evolve at the same pace. Leading customer-centric organizations are turning to vi

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