Trends Report

Google, Amazon, Apple, And Facebook: What eBusiness Executives Need To Know For 2012

February 7th, 2012
With contributors:
Patti Freeman Evans , Brad Strothkamp , Douglas Roberge

Summary

As four of the largest and arguably most currently influential technology companies — Google, Amazon.com, Apple, and Facebook — continue to exhibit ambitious tendencies to capture consumer information and transaction data, eBusiness executives are left to ponder the impact of these players on their day-to-day businesses. These companies collectively have a market capitalization of more than $700 billion and are increasingly viewed as the gateways to Internet traffic. Their impact on eBusiness ranges from interesting and innocuous forays into commerce to disruptive forces that must be approached with circumspection.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.