Skip to main content

Save or Share this Report

For Application Development & Delivery Professionals

Google-ize Your Site-Search Experience

Follow Three Best Practices To Ensure Site Search Matches Your Customer Experience Goals

October 19, 2015


Why Read This Report

If you ask customers what they expect from a website's search capability, they'll invariably say they want the Google experience: results that are contextual, predictive, and relevant. But site search is on the back burner for many application development and delivery (AD&D) professionals. By spending time enriching your site-search functionality, you'll ensure that your customers can better meet their intended goals. This report outlines the three best practices to give your customers the site-search experience they're craving.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Table of Contents

  • Site Search Is Often Your Last Chance To Keep Customers
  • Too Many Treat Site Search As An Underfunded Afterthought

  • Bring Site Search To The Forefront For Contextual Digital Experience
  • Supplemental Material
  • Related Research Documents