Best Practice Report

Governing The Business Technology Service Portfolio

BT Portfolio Management Requires Demand-Supply Governance

October 10th, 2008
Alexander Peters, Ph.D., null
Alexander Peters, Ph.D.
With contributors:
Craig Symons , Alex Cullen

Summary

The business technology service portfolio is a management tool that enables firms to develop a holistic perspective of their technology usage and maximize business value. To develop its potential, IT executives must implement a demand-supply model, making sure that a business technology (BT) management function is responsible for developing the portfolio and coordinating the processes that link the business customers and IT suppliers.

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