Report

Health Insurers: Prepare For Survival Of The Fittest

Customer Insights Are Critical To Your Evolution
September 2nd, 2015
With
Fatemeh Khatibloo
Peter Mueller
and Matthew Izzi

Summary

Whether or not health insurers are ready, the age of the customer is the new reality and it demands customer obsession. The only successful strategy is to focus your business decisions on consumer knowledge to win, serve, and retain customers. Customer in

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