Trends Report

How AI Will Transform Sales

The Present And Future Of Artificial Intelligence In Sales

December 18th, 2017
With contributors:
Daniel Hong , Sarah Dawson , Peter Harrison

Summary

Artificial intelligence (AI) innovations in sales are happening at an unprecedented pace. Instead of supplanting traditional sellers, AI will augment how they work and engage with their buyers, from automating tasks to providing time- and context-sensitive recommendations. The speed of innovation makes it difficult to deliver new capabilities in a way that allows sellers to digest these changes. This report outlines how AI is disrupting sales so that application development and delivery (AD&D) leaders can use it to improve the value that sellers deliver to their customers.

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With
Daniel Hong
Sarah Dawson
and Peter Harrison