Software bots, physical robots, and internet of things (IoT) devices connected to critical IT systems boost productivity but also amplify operational challenges related to discovery, lifecycle management, and compliance. Organizations can benefit from an identity and access management (IAM) strategy that aligns to all four stages of Forrester’s IAM Lifecycle Model. This report shows security and risk (S&R) pros how to establish an effective IAM strategy to managed and govern this emerging class of nonhuman identities in ways that offer confidentiality, integrity, and empathy in security operations.