Report

Humanize Your Conversational Bot

Use Bot Personality And Engage Better To Connect With Humans
October 19th, 2017
With Contributors:
Jennifer Wise
Arnav Gupta
and Bill Nagel

Summary

While conversational bots are multiplying and organizations of all sizes are jumping on the chatbot bandwagon, tech-obsessed firms are missing a key piece of the puzzle. The success of conversation — and, by extension, conversational bots — depends on its

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.