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For Enterprise Architecture Professionals

Hyland Software Is An ECM Suite Strong Performer

The Forrester Wave™ Vendor Summary, Q4 2007

November 9, 2007

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Authors

  • By Kyle McNabb
  • with Connie Moore,
  • Diana Levitt

Why Read This Report

Hyland Software's OnBase product provides an enterprise content management (ECM) suite with imaging and archiving strengths. Its burgeoning business process management (BPM) support, document output and assembly technology, and proven email archival technology help make Hyland a Strong Performer overall and a standout in transactional content. Hyland's strategy focuses on applying its core ECM suite technology to the transactional content needs of healthcare, manufacturing, public sector, education, financial services, and insurance market segments. This strategy and the company's relentless focus on customer satisfaction override the vendor's lack of ECM suite technology breadth.

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