Trends Report

Identify The Right Sourcing Model For Your Services

Your Sourcing Model Is The Basis For Successful Service Provisioning

August 7th, 2015
Wolfgang Benkel, null
Wolfgang Benkel
With contributors:
Lauren Nelson , Eveline Oehrlich , Vanessa Wegner , Michelle Mai , Rachel Birrell

Summary

Leveraging a variety of sourcing models is no longer optional. You must create a cohesive plan that contains the right assortment of models based on your organization’s sourcing strategy, which should establish the right level of responsibility and control. For strategic sourcing initiatives, infrastructure and operations (I&O) leaders must identify the specific prerequisites and properties of each model and align them with specific workloads to best meet the business’ needs. This report outlines a range of strategic sourcing models, their selection criteria, prerequisites, and properties.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.