Implementing Your Business Intelligence Solutions Center
Mitigate Common Pitfalls To Optimize The Return On Your BI Investment
November 4, 2008
Why Read This Report
The increasing pervasiveness, complexity, and criticality of today's business intelligence (BI) applications have led enterprises to recognize the need for something more formal than a traditional IT support center to maximize returns on their BI and performance management investments. Many information and knowledge management (I&KM) professionals institute some form of a BI solutions center (BISC) — a natural evolution of a BI IT support center — within their organizations. However, most practitioners remain unsure as to whether their BISCs conform to industry best practices for charter, scope, roles, processes, and business alignment. Many real-world BISCs stumble or drift as they fall prey to a long list of worst practices. To realize BI's full promise I&KM professionals must address the key issues and challenges associated with forming and operating BISCs.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Also in Collection: Business Intelligence Solutions Center
Enterprise BI Survey Q&A: BI Professionals Recognize The Need To Focus Beyond Tools
March 17, 2009 | Boris Evelson
Table of Contents
- Help Wanted: The Intelligence To Do Business Intelligence Right
- BI Solutions Centers Cultivate Best Practices
- Customize Your BISC Approach To Match Your Organizational Culture
- Do Not Look To BISC As A Quick Fix To Your BI Problems
- Supplemental Material
- Related Research Documents
Case Study: Discover Financial Supercharges EA Effectiveness With A Comprehensive Repository
December 22, 2010 | Alex Cullen
The IT Balanced Scorecard Revisited
November 11, 2010 | Craig Symons
Aligning With Business Customers Requires Strategy, Stakeholder Focus, And Metrics
October 20, 2009 | Christopher Andrews