Best Practice Report

Next-Generation Business Capability Networks

Use Capability Networks To Analyze Your Business Capabilities Impact On Customer Value

June 20th, 2023
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
With contributors:
Matthew Guarini , Michael Kearney , Ian McPherson

Summary

Tech execs can assist in aligning business strategy with change initiatives and portfolio prioritization. However, those who create business capability views face challenges in demonstrating value. Leading tech executives have created next-generation business capability tools called business capability networks. These networks explain how business capabilities can provide customer value in a digital environment, define business strategy, and aid in portfolio prioritization. This report outlines business capability networks and the crucial use cases that tech executives must consider when implementing them.

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