Trends Report

Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies

The Info Worker Population Will Grow From 555 Million To 865 Million By 2016, With Growth Markets Leading The Way

August 30th, 2012
Frank Gillett
With contributors:
Ted Schadler , Vikram Sehgal , Christopher Mines , Andrew Bartels , Simon Yates , Susan Wu , Michael Yamnitsky , Jamie Warner


Employees that use Internet-connected computing devices for work — info workers — will trample the boundary between work and personal spheres. In this report, we summarize how it came to be that 52% of info workers use three or more devices for work, including personal ones, and mix work and personal tasks and content on 61% of their devices. We size and forecast the size of the info worker population across the globe and describe the benefits and challenges of better serving info workers for CIOs and their vendor partners.

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