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For Sourcing & Vendor Management Professionals

Inquiry Spotlight: Banks' Key Outsourcing Questions

April 24, 2009


  • By Euan Davis
  • with Christine Ferrusi Ross,
  • Antonin Shanahan

Why Read This Report

Forrester has noticed an increase in outsourcing questions from banking clients — not surprising, given the tremendous pressure banks face today. These inquiries highlight a variety of outsourcing-related concerns, from tactical rate questions to broader strategic questions on outsourcing models.

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