Trends Report

Inquiry Spotlight: Digital Services, Q2 2017

Client Inquiries Focus On Cloud And SaaS — But The Shift Is On To New Service Offerings

October 20th, 2017
With contributors:
Christopher Andrews , Liz Herbert , Nate Fleming , Bill Seguin , Andrew Reese


Forrester analysts field hundreds of inquiries related to services each month. The inquiries can help you understand the challenges other customers face, prepare you for shifts in the landscape, and predict the challenges services customers will face in the future. For this report, we analyzed over 600 services inquiries in Q2 2017 and identified the three most important trends for services buyers and application development and delivery (AD&D) professionals.

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