Trends Report

Insurance eDelivery Adoption Has Room For Growth

Auto And Home Insurance Firms Should Refurbish eDelivery Strategies

June 28th, 2011
Ellen Carney, Principal Analyst
Ellen Carney Principal Analyst
With contributors:
Carrie Johnson , Peter Wannemacher , Lily Varon , Beth Hoffman , Amelia Martland

Summary

Paper bills, statements, and policies are a costly and unnecessary expenditure in the auto and homeowner insurance industry. Although it is idealistic at best to think that eBusiness teams at insurance companies can convert every consumer to eDelivery, there are measures they can take to reduce paper and mailing costs. eBusiness professionals must make eDelivery strategies clear to the consumer and entice fence-sitters with relevant incentives.

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