Trends Report

Integration: The Next Frontier For Enterprise Social

The "Social Layer" Ignites The Next Wave Of Social Technology Innovation

April 18th, 2011
Rob Koplowitz, null
Rob Koplowitz
With contributors:
Matthew Brown , Joe Dang

Summary

Enterprise social technology vendors have begun to actively position their offerings to meet integration requirements, and the term "social layer," which Forrester originally heard from Socialtext CEO Eugene Lee, has emerged as a description of social technology designed to integrate with a broad IT portfolio. The trend is nascent, and there is still more hype than reality, but real-world success stories are emerging. Content and collaboration professionals will need to understand and evaluate enterprise social offerings to determine how they fit into an overall Information Workplace strategy.

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